Recently purchased a new Elantra from Eastern Shore. Sager helped us and he was the best. The financing part took a little while but it was only because there were so many customers purchasing cars this day, which is a good thing. Because it was late when I left the dealership, Sager asked me to bring my car back the next day for a full detail and he programmed my car for me. We could not be happier with our choice and with all of the help Sager provided. He is very knowledgeable and straight forward.

Cassandra was great. She was clear and helpful. She communicated every step of the way. Thank you.

We recently purchased our 2025 Hyundai Tucson from Eastern Shore Hyundai, and we couldn’t be happier with the entire experience—especially thanks to Johnny, our sales consultant. From the moment we walked in, Johnny made us feel welcomed, informed, and confident in our decision. His knowledge of the Tucson and all its high-tech features was incredibly impressive. He patiently explained every detail—from safety systems to color options that enhance visibility on the road—and made sure we felt comfortable with everything before driving off the lot. It’s rare to find someone who genuinely cares about matching you with ... Read More

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Google - Jun 13, 2025

We recently purchased our 2025 Hyundai Tucson from Eastern Shore Hyundai, and we couldn’t be happier with the entire experience—especially thanks to Johnny, our sales consultant. From the moment we walked in, Johnny made us feel welcomed, informed, and confident in our decision. His knowledge of the Tucson and all its high-tech features was incredibly impressive. He patiently explained every detail—from safety systems to color options that enhance visibility on the road—and made sure we felt comfortable with everything before driving off the lot. It’s rare to find someone who genuinely cares about matching you with the right vehicle, but Johnny went above and beyond. His professionalism, kindness, and expertise truly made this the best car-buying experience we’ve ever had. Thank you, Johnny, and thank you to the Eastern Shore Hyundai team! We absolutely love our new Tucson and will recommend you to everyone we know!

Finance changed our sales agreement and charged us $10,000 more than we agreed to. We’ve been had. Worst experience buying ANYTHING. Never been lied to like that!

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Sales experience was great - no pressure, negotiable. Darrick Heath was a pleasure to work with on this transaction.

As usual, excellent prompt and friendly service. Im always pleased.

Eastern Shore Hyundai is the only people I will ever buy a car from. Absolute class act in every inch of the building. Immediately greeted upon arrival, asked if I wanted a refreshment, and the salesman I’d been speaking with, Sager, was in the lobby waiting for me. I had originally walked in with a certain deal in mind, but after it didn’t work out, Sager said he’d keep an eye out for me for something I’d like. During this entire time, I personally witnessed the general manager interacting with customers, introducing himself and getting to ... Read More

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Google - Jun 7, 2025

Eastern Shore Hyundai is the only people I will ever buy a car from. Absolute class act in every inch of the building. Immediately greeted upon arrival, asked if I wanted a refreshment, and the salesman I’d been speaking with, Sager, was in the lobby waiting for me. I had originally walked in with a certain deal in mind, but after it didn’t work out, Sager said he’d keep an eye out for me for something I’d like. During this entire time, I personally witnessed the general manager interacting with customers, introducing himself and getting to know the people in the building when they were waiting on the people in front of them to finish in finance. True to his word 4-5 days later, Sager sent me a beautiful Lexus to come and look at. The deal was amazing, with the only thing being left desired was a better interest rate but on a used car, this was 0% their fault. When I got to the dealership, instead of just getting me in and getting me out, the finance manager I spoke with took time to try to do every single thing he could for me, and found a credit union that lowered my interest rate by 2.5%. Absolutely phenomenal customer service to the point where I added an optional clear coat package- and still saved a thousand dollars. The gentleman did not have to do this, but DID. I had already agreed upon a deal, and they made it better for the customer because he thought he might be able to. Everyone in this building is a genuine human being. A car is an expensive purchase, and dealerships need to make money at the end of the day- but this one prioritizes long term relationships and customer service for repeat business moreover than short term gain.

Their check clearing system is horrible. I gave them a perfectly good check, my bank had zero problems, but their system rejected it so I had to go back to the dealer with a different check.

If you visit Eastern Shore Hyundai, you need to see Brandon or Gabe.. They are the best!! They made the purchasing process so easy! We love our new Palisade!

Had a GREAT experience. Answered all of our questions. Wait for doing the final paperwork took the longest. Should have offered us to go get dinner while waiting. Didn’t leave till 10:00 pm. Overall. Friendly staff and willing to do business.

Car buying process was very easy. After I set my appointment they had the car waiting for a test drive and after that it was all formalities. Very grateful. Thank you Robert.

Had a great buying experience

I can unfortunately only give 5 stars, and they deserve 10. My sales agent Brandon, helped me so much. Matt in financing and Brandon went above and beyond for me and helped me in a situation I felt helpless in. If I recommend someone to go anywhere, it would be here. They were awesome!

We bought a car from here today and let me just say, I was super impressed! Our salesman, Gabe, went above and beyond to get us into the car we wanted at the price we wanted. Through the entire process he was amazing, kind and very thoughtful. Our finance guy, Matt, was amazing as well, getting us a great deal with the payment end and even giving us help with it in the future. Will definitely make this place our first stop for any future purchases! Would give more than 5 stars if I could!

Kameron helped me get a great deal on a new (to me) Genesis.

Best car buying experience ever. Honest and Courteous. Go see Gabe for Sales and Matthew for your finance manager - EXCELLENT Service and love the added values Eastern Shore Hyundai adds.

Best dealership experience we have ever had. Joe Wooten, Noah Farmer, and Bentley Harris were exceptional to work with in purchasing a vehicle. All three were professional, polite, yet very personable, ensuring that everything went smoothly. It was so nice to visit a dealership and not be “Vultured” as soon as we got out of our vehicle. Truly a refreshing and excellent experience. Because of these three gentlemen, we will definitely be purchasing any future vehicle from Eastern Shore Hyundai! I highly recommend working with any of these three gentlemen! We will be back soon!

I’ve had a wonderful experience working with Kameron Cooley on yesterday to purchase my 2025 Hyundai Elantra. He was very pleasant and helped me find the perfect car for me without any difficulties. 10/10 i would definitely recommend going to let him help you find the dream car you want!

Salesman Fisher was fantastic. 10/10 recommend.

Great service when taking my vehicle in for scheduled maintenance.

The service department is always great! Friendly, fast and honest.

Very friendly and helpful. Can't wait to get the rest of it fixed. Waiting on parts.

Best customer service and great sales people. Very happy with my vehicle.

Great team

Great service, great people!

Best customer service I’ve had at any dealership. Justin, Cameron, and Matt took care of me and made the whole experience that much easier

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Hands down the best customer service I’ve had at any dealership. Justin, Cameron, and Matt are amazing! These guys killed it, if you’re in the market for a new vehicle ask for them!

After a horrible experience last year at Palmer’s, we decided this year to take our business elsewhere, and I am so glad we did. From the moment we stepped in we were greeted and taken care of like we were royalty or something. Noah was the main person working with us and he was AMAZING! Any question we asked, he knew the answer. He knew every detail of the car we had come to see and hopefully take home. HE made everything happen. So for the first time ever, we are driving a brand new car that we have ... Read More

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Google - Apr 16, 2025

After a horrible experience last year at Palmer’s, we decided this year to take our business elsewhere, and I am so glad we did. From the moment we stepped in we were greeted and taken care of like we were royalty or something. Noah was the main person working with us and he was AMAZING! Any question we asked, he knew the answer. He knew every detail of the car we had come to see and hopefully take home. HE made everything happen. So for the first time ever, we are driving a brand new car that we have worked so hard for. I’ll never go anywhere else for a vehicle!

Everyone from front desk to sales to general manager very kind and helpful

Fisher was professional, attentive, and seemed a genuinely nice person! He put us in the best bang for our buck, and we drove off the lot in the best vehicle we’ve ever owned. Thank you Fisher and Eastern Shore Hyundai! We appreciate you!

We met Andrew at Eastern Shore Hyundai during our search for a new family car. He was professional and eager to help. His personality and attitude went a long way in helping us to choose to purchase here.

I had a great experience! My sales person was Fisher! He ensured our experience was top notch. He showed us our options, spoke to the diverse features, and ensured the logistics ran smooth. If you go, ask for him. I’m sure he will provide the same experience to you.

Always courteous, excellent work ethics, knowledgeable staff throughout this dealership! Highly recommended new and used vehicles! Also excellent service work when needed. They offer a shuttle service to Eastern Shore shopping or local businesses for free! My second vehicle purchased at Hyundai. I will always be a loyal customer!!

Kailie was absolutely amazing!!! She made is feel like family and was able to get us in the right vehicle for us at the price we could afford.

Great service and awesome people to deal with!!!!!

Have good service the staff is great

We had a very positive experience with Eastern Shore Hyundai. Darrick was great and very patient with us. We visited a few months ago just looking. He keot in touch with us and when we decided to trade he took care of us. The finance officer was helpful explaining everything on the financial side. Thanks for putting us in our amazing Palisade! Dawn

I felt like I was a member of the owners family and not just another customer!

Excellent service. Great loaner vehicle. Professional staff.

Tim Wells at Eastern Shore Hyundai was so helpful and knowledgeable. The finance team was also top notch and answered all our questions!

Joe has always been so helpful to my wife and myself. Goes out of his way to help my wife in here pickiness

Noah was awesome. The finance manager needs a little work. Overall i had a good experience and would definitely use Eastern Shore Hyundai again.

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The salesman and the staff were friendly and helpful. And overall great experience.

Excellent experience purchasing the vehicle we wanted. Fischer was our salesperson. Very dedicated. Be prepared to spend most of your day but our salesman Fisher and the Finance Officer made it a pleasant experience. When we need another vehicle we will return. A relative and neighbor friend recommended Eastern Shore to us. Good recommendation

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Sager was a great help throughout the sales process, addressing all of our questions about the car and purchase process. Thanks!

Quick and professional service from a young lady (I did not catch her name) who kept me up to date throughout the 45 minute service.

Been looking for a personal vehicle for the weekend since my company policy changed and can’t drive for personal use. Went to several dealers with no luck. Stopped in and had the pleasure of working with Joe Wooten. He was very straightforward, no back and forth, no fluff or bs, just easy to get a deal done. If you’re looking for a great car buying experience without all the pressure or snake oil, go see Joe!

Justin made the car buying experience fun and easy. This was my first new car purchase and he explained everything so well! I would definitely recommend Eastern Shore Hyundai and ask for Justin!!

Great buying experience! Very courteous and professional sales staff! Thank you Sager for all your help. I definitely recommend this dealership for your next vehicle purchase.

Excellent experience from salesman Noah Farmer to Finance Joe Paiz will shop here again!!!

Great customer service. Thank you

Fast, reliable, friendly service!

It took quite a while to get the oil changed, 3 hours and 45 minutes. The inventory said the correct oil filter was in stock, but it wasn't. We were treated appropriately, however.

I had a great experience. Very quick and helpful with my car. Will be going back.

Would do business with again? Great customer service.

Ed is a wonderful, friendly and helpful salesperson.Negotiation was straight forward and fair. The young lady who helped with the technology instruction was excellent. Finance office took a little while to get to us, but was not pushy and painless.

Our salesman Zager was very friendly and helpful.

Service was fast! The people were curious and friendly.

I had an awesome salesperson Justin. He is knowledgeable and very patient therefore I felt relaxed and comfortable with his decisions. Thank you Justin

Everyone was attentive, asking if we needed anything, offering water and just being there.

Awesome experience buying here. Love the concierge service!!

Staff is polite and try to help you in everyway possible

Great service

Friendly and professional service. Timely service and great communication from service department personnel. Oil change, tire rotation and coolant system flush.

This was the first pleasant experience I've ever had when purchasing a new car at a dealership. I purchased a 2024 Tucson in March of 2025 so the manager was eager to deal and there wasn't any of the annoying back and forth to "Check with the manager" when working with my sales rep. The detail they performed on my new car wasn't worth paying for so gladly it was free. The bug on the front grill looks fairly baked on. Hopefully it will come off... Overall, a positive experience.

Justin stanton was great! Made the process easy.

Sager had a great deal of patience with me and found just the car I wanted! I highly recommend Hyundai ES, Sager, and my new Genesis G60